Big six still failing customers

Scottish Power to reduce Gas prices by 4.8%
SSE to reduce prices by 4.1%

On the latest Which? annual report on the performance of the UK energy suppliers, it’s no surprise that the ‘big six’ energy suppliers, npower, Scottish Power, SSE, Eon, EDF and British Gas are all at the bottom of the list.

For the fourth year running Npower has scored the lowest with just 35%, rating the worst for its complaint handling and customer service, followed by Scottish Power (41%), EDF Energy (49%), British Gas (49%), Eon (50%) and SSE (50%). ScottishPower and Npower both fall well below the GB industry average of 48% in the Which? survey.

For more information and full story visited the Which?

Rhys Boven
Rhys Boven
Rhys Boven is the Managing Director at leading energy brokers Switched On Energy. Most people have no idea if they are paying the correct amount or are on competitive terms, Rhys uses his expertise in the industry to help his customers make more money, save time, have less stress and peace of mind. Connect with Rhys Boven on LinkedIn >>

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